Short answer: Templates give section structure; your published policy must reflect your actual practices. Copy section headings from this page, fill with factual disclosures, or use Clerica's generator for guided output.
When to use a template vs generator
| Approach | Best for |
|---|---|
| Template (this page) | Counsel-led drafts, custom legal review workflows |
| Clerica generator | Fast factual draft on your domain with verify path |
Templates cannot know your subprocessors, retention, or California sharing practices — you must customize.
Sample excerpt: Subscriptions and Billing
Paid plans renew automatically each billing period unless canceled before renewal. Prices may change with [30] days notice to active subscribers. Refunds are handled according to our refund policy section.
Generate SaaS terms with the Terms of Service Generator. See how to write terms.
Recommended sections
- Introduction and who we are
- Scope — who this applies to
- Core substantive sections (see excerpt above)
- Third parties / subprocessors
- Security and retention
- User rights and contact
- Changes and effective date
Limitations
- Not legal advice — counsel review recommended
- No warranty of regulatory adequacy in your jurisdiction
- Export downloads (DOCX/PDF) not available on Clerica yet — copy from page or publish HTML from generator
FAQ
Can I copy this template verbatim? Only after replacing every placeholder with accurate facts.
Is the generator free? Generated tier is free on your domain; Certified adds verify and directory (~$99/yr).
Related: How to write a privacy policy · Business FAQ · Certification guide
Clerica is not a law firm and does not provide legal advice. This guide is educational. Consult qualified counsel for jurisdiction-specific requirements.